ServiceNow: What does ‘Out of the Box’ mean?

ServiceNow: What does ‘Out of the Box’ mean?

As we wrap up another ServiceNow ITSM and Service Catalog implementation, we thought it timely to review just what we mean when we say “out-of-the-box” or OOB.  Many of our customer implementations are OOB to ensure that the six, monthly ServiceNow releases don’t...

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