Team

Success is not just about using the right IT solution.
It’s also about working with the right people.

We are a small but growing team of technical consultants and service professionals across Australia and the Philippines. 

But just as we value our team as a single, tight-knit unit, we also value and respect each member’s individuality, capability, and competence, each able to bring something to the table towards delivering amazing results every, single time.

 

Cameron Douglas-Savage ServiceNow ConsultantCameron Douglas-Savage

Entrago Founding Director

A well-known, multi-awarded principle ITSM architect. Recognized as a leader in the ServiceNow space across Australia, having been behind some of the largest and most successful implementations while at Cloud Sherpas and Accenture.

 

Andrew McCarroll avatarAndrew McCarroll

Highly-experienced chief executive officer and general manager for global resourcing and deployment of ICT professionals, ICT staffing and augmentation, onshore/offshore ICT outsourcing, and Organisational Change and Transformation.

 

David McDonald avatarDavid McDonald

Technical Consultant, ITSM Platform Development

With 10 years experience in IT and 5 years in working as a developer for ServiceNow, David has significant experience in the IT services industry. Including with ServiceNow administration, service portal development and ITIL Foundations.

 

Graeme Say avatarGraeme Say

State Manager, Victoria

Graeme brings over 25 years experience in the Information Technology industry.  Graeme specialises in business & process analysis and solution architecture. He also conducts workshops, training, design, pre-sales and system implementation.

 

Elizabeth Hermosura

Managing Director – Operations

With over 20 years experience in IT and cybersecurity. Elizabeth has built high-performing teams across Asia Pacific and Japan before starting her own IT services business in 2017.

 

Matt Bettesworth avatarMatt Bettesworth

Technical Consultant, Platform Development and Solutions

Matt has over 15 years’ experience delivering successful software development and enterprise service delivery solutions to both private and public sector organisations and clients. Matt has recently deployed a Nexthink proof of value.

 

Owen TipladyOwen Tiplady

Technical Consultant, Business Intelligence and Analytics

Owen brings 20 years’ experience in IT and delivering Business Intelligence solutions across corporate and government organisations. He has a diverse range of skills covering enterprise architecture, business analysis, team development and is a certified ITIL practitioner.

 

Diana Gaskin ITSM Professional avatarDiana Gaskin

Technical Consultant, ITIL and ITSM

Diana is a seasoned ITSM professional experienced in designing and implementing service catalogs and CMDBs within ServiceNow. Diana has worked across a wide range of industries including finance, insurance and resources, and has a handful of ITIL qualifications.

 

Rochelle McCulloughRochelle McCullough

Content Writer

A documentation specialist with over 15 years experience covering training content, technical writing and business process mapping in a range of industries spanning education, consulting, natural resources, software and the public sector. Rochelle enjoys creating documents which non-technical people can understand.

 

Almira Macawile avatarAlmira Macawile

ITSM Platform Developer

ServiceNow expert as both a developer and administrator. Almira has significant experience in application configuration, scripting, workflows and access control.  Great at conveying concepts to technical and non-technical stakeholders.

 

Gerard Nelson avatarGerard Nelson

Advisory Architect / Queensland State Manager

15 years consulting experience delivering business, finance and technology solutions to Australia and New Zealand-based clients. Operates effectively from developer-level through to C-Suite, including managing cross-geographical teams and client stakeholders.

 

Mark Partlett avatarMark Partlett

Technical Consultant

With 15+ years experience delivering enterprise-wide projects and programs to clients across Australia. Mark recently helped clients move from legacy systems “make sense” and manage data from their ServiceNow business models.

 

Kat Mace avatarKat Mace

Project Manager / North Queensland

Kat is a highly experienced ICT project manager and business analyst with a proven record of success leading diverse technology projects. Kat has a deep understanding of business process improvement and how to achieve transformational outcomes.

 

Marcus Preuss avatarMarcus Preuss

Service Desk Analyst

Marcus is a ServiceNow analyst who is known for his attention to detail, eagerness to learn, attitude of excellence, and care for people.

 

Therese CabatinganTherese Cabatingan

Executive Assistant

Therese has over 5 years experience in customer service and general administration for local and international companies.

 

Rizza St Ana avatarRizza Sta Ana

Technical Consultant, Content

With 10+ years experience in content production, content marketing, technical documentation, for local and international tech companies. Rizza enjoys business, software, and UX/UI requirements gathering.

 

Kathrine Magdadaro avatarKathrine Magdadaro

ITSM Platform Developer

An experienced senior developer on multiple platforms including ServiceNow.  With extensive experience in application configuration, customer service management module, use of service catalogue and scripting on the multiple different platforms.

 

Michael Good – Strategy Principal

25 years experience in consistently delivering projects, programs and portfolios that have met and exceeded key objectives and outcomes. Successfully implemented and managed large portfolios and programs with multimillion-dollar portfolios.